Role: Employment Advisor
Location: Liverpool City Centre
Salary: £26,000 (rising to £27,500 after successful completion of probation)
  
Role Overview
Trigon Recruitment is working with a reputable national training provider to recruit an Employment Advisor. In this role, you will manage a caseload of customers who are currently unemployed and referred via Jobcentre Plus, supporting them to overcome barriers and move into sustainable employment.
  
You will use a range of coaching, assessment, and employer engagement techniques to help customers develop the skills, confidence, and opportunities needed to secure work. This includes one-to-one support, group coaching, CV and interview preparation, employer outreach, and effective use of available participant funding.
Experience within the welfare-to-work or employability sector is desirable, but we also welcome applications from candidates with strong people skills and target-driven backgrounds such as recruitment, HR, travel sales, retail management, or customer-facing roles.
  
This position involves working towards performance targets related to job starts and sustained employment outcomes.
  
Key Responsibilities

• Manage a caseload of customers and support them into employment
• Work towards monthly job start and sustainment targets
• Complete initial assessments to identify barriers to employment
• Develop and maintain clear, structured action plans for each customer
• Deliver one-to-one and group coaching to improve employability skills
• Support customers with job searching and applications
• Prepare customers for interviews through coaching and mock interviews
• Create and review CVs, covering letters, and speculative applications
• Liaise with employers to source suitable and exclusive vacancies
• Carry out basic benefit calculations where required
• Signpost customers to appropriate partner organisations and services
• Maintain accurate and timely updates on the internal database / CRM
• Use available participant funding to support positive job outcomes

Skills & Attributes

• Strong organisational skills with the ability to manage a busy caseload
• Target-driven and motivated to achieve results
• Excellent communication and interpersonal skills
• Empathetic, patient, and supportive approach
• Ability to motivate and inspire others
• Resilient and able to work in a performance-based environment
• Good understanding of employability and job search techniques
• Confident working with a wide range of people and backgrounds
• Proactive and solution-focused mindset

Additional Information
This is a highly rewarding role within a well-established organisation known for its positive culture, supportive environment, and low staff turnover. The successful candidate will be someone who enjoys helping others succeed while working in a fast-paced, target-driven setting.
  
To apply, please send your CV.
For an informal and confidential discussion, contact:
Tiffany Bennett – 07593 692814
tbennett@trigonrecruitment.co.uk