Job Role: IPS Team Manager
Location: Covering Ealing, Barnet, Brent, Hounslow, and Harrow (community-based)
Salary: £43,471 per annum (Inclusive of London Weighting)
Contract: Full-time, Permanent
  
Role Overview
Trigon Recruitment are seeking an experienced and motivated IPS Team Manager to lead and develop a high-performing Individual Placement and Support (IPS) service across West London. This is a key leadership role responsible for ensuring the delivery of a high-quality, fidelity-driven IPS service that supports individuals into meaningful, sustainable paid employment.
You will provide day-to-day leadership to a team of Employment Specialists, embedding the IPS model and organisational values while maintaining strong relationships with employers, commissioners, and partner agencies. Covering multiple boroughs, this position requires flexibility, exceptional organisational skills, and a data-driven approach to performance management.
  
Key Responsibilities
  
Team Leadership & Staff Development
· Model Implementation: Embed the IPS model and ensure high-fidelity delivery across all service areas.
· Line Management: Provide comprehensive line management support, including regular supervision, 1:1s, appraisals, and performance reviews.
· Field Mentoring: Coach and develop staff through hands-on training, in-field support, and direct mentoring of employer engagement activities.
· Caseload Coverage: Carry a small caseload when required to cover operational gaps and provide vital in-work support to sustain employment outcomes.
  
Performance, Data & Reporting
· Target Management: Monitor performance, outcomes, and KPIs across multiple boroughs to ensure all contractual targets are met.
· Data Analytics: Analyse and manage large, complex data sets across multiple geographical areas to inform service delivery and continuous improvement.
· Stakeholder Reporting: Produce high-quality written reports and professional presentations (including PowerPoint) for internal and external stakeholders.
Partnership & Community Engagement
· Stakeholder Relations: Build and maintain effective, professional relationships with employers, commissioners, health services, and local partner organisations.
· Service User Voice: Promote continuous improvement, co-production, and active service user involvement throughout the service.
· Operational Flexibility: Contribute to a flexible hybrid working model, adapting smoothly to the shifting operational needs of the service.
  
Essential Criteria
· Leadership Background: Proven experience leading or supervising staff within employment support, health, or related social care services.
· Model Knowledge: A strong understanding of the IPS model or demonstrable experience working with vulnerable, high-needs, or socially excluded groups.
· Performance Focused: A performance-driven mindset with a clear track record of meeting targets and delivering high-quality outcomes.
· Data & IT Literacy: Strong IT and analytical skills, with specific experience managing complex data sets and using performance reporting systems.
  
Communication:
· Excellent written and verbal communication skills, including the ability to produce concise reports, deliver pitches, and give professional presentations.
· Relationship Management: Confident building strong, professional partnerships with external employers, healthcare partners, and regional stakeholders.
· Logistics & Flexibility: Flexibility to travel across the assigned West London boroughs, manage competing priorities, and hold a small hands-on caseload when required.
  
Personal Attributes:
· Style: Confident, outcomes-focused, and collaborative leader who can inspire a skilled team.
· Mindset: Passionate about breaking down barriers to work and supporting people to achieve sustainable paid employment.
· Adaptability: Highly organized, resilient, and capable of adapting to the operational needs of a multi-borough service.
  
How to Apply
This is an exciting opportunity to make a meaningful, lasting impact across West London. If you are ready to take the next step in your management career as an IPS Team Manager, please contact us.
  
To apply or request further information regarding this position, please contact:
· Contact: Tiffany Bennett
· Phone: 07593692814
· Email: tbennett@trigonrecruitment.co.uk